Once you see the User Account Control (UAC) prompt, click on Yes to grant administrative privileges. Once you’re inside, type ‘appwiz.cpl’ inside the text box and press Enter to open up the Programs and Features menu. Press Windows key + R to open up a Run dialog box.Feel free to follow whichever method is applicable to your particular scenario.
To make this process as easy as possible, we created two separate guides – one for proxy users and one for users that are using a VPN client. If this scenario is applicable, try to fix the problem by connecting directly after disabling the software that is protecting your anonymity. If you are using a VPN or proxy solution, it’s probably the reason why you are seeing this error message. It turns out that some solutions work, but others might end up producing this particular error as long as they are enabled. Disable VPN or Proxy Connection (if applicable)Īs several affected users have reported, the PR_END_OF_FILE_ERROR (Secure Connection Failed) can occur in situations where the affected users are using a proxy or VPN server (or any other kind of software that works by intercepting the connection and acting as the middle man). Steps to Fix the PR_END_OF_FILE_ERROR ‘Secure Connection Failed’ Error 1.
In this case, you can work around the issue either by disabling the real-time protection or by uninstalling the overprotective suite altogether. 3rd party security suite interference – It’s been confirmed that there are also some overprotective 3rd party suites that will cause this problem (Avast, Kaspersky, BitDefender, Eset) that will cause this problem after intercepting connection certificates and sending their own.Several affected users have been able to fix the issue by exporting their bookmarks, creating a new profile and then importing the bookmarks from their old profile in order to prevent any data loss. Corrupted Firefox profile – As it turns out, this error code can also be caused by a corrupted profile.To fix this problem, you need to refresh your Firefox browser via the Troubleshooting Information menu. Incorrect cipher variants – If you previously went ahead and modified SSL settings, it’s likely that you’re seeing this error due to the fact that your browser is now enforcing some cipher variants that aren’t supported by Firefox or by the website that you’re trying to access.If this scenario is applicable, you can fix the issue by disabling the proxy server or by uninstalling the VPN application that is protecting your anonymity. Any software that is intercepting the connection (acting as a middle man) has the potential of triggering this particular error message. VPN or Proxy interference – Once likely culprit that might cause this issue is a proxy or VPN interference.
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